Frequently Asked Questions

Have questions? We've got answers! If you don't find what you're looking for here, feel free to reach out through our website.

Orders & Shipping

Where do you ship?

We currently ship within the United States only. We do not offer international shipping at this time.

How long will it take to receive my order?

Orders are typically processed within 1–3 business days. Once shipped, standard delivery takes 3–7 business days, depending on your location. Total delivery time is generally 4–10 business days from the date of purchase.

Will I receive tracking information?

Yes! Once your order ships, you'll receive a confirmation email with tracking details so you can follow your package every step of the way.

Do you offer free shipping?

Shipping costs are calculated at checkout based on your order and delivery location. Keep an eye on our site for any free shipping promotions!

Returns & Refunds

What is your return policy?

We accept returns within 30 days of delivery. Items must be unused and in their original packaging. Visit our Refund & Return Policy page for full details.

How do I start a return?

Contact us through our website within 30 days of receiving your order. Include your order number and reason for return, and we'll walk you through the process.

When will I receive my refund?

Once your return is received and approved, refunds are processed within 5–10 business days to your original payment method.

Products

Where do your products come from?

We carefully curate products from highly rated, U.S.-based suppliers. Every item is chosen by our founder, Meegan, based on quality and a genuine love of gardening.

Are your products safe for use around children and pets?

Product safety information varies by item. Please refer to individual product descriptions and manufacturer guidelines for specific safety details.

Do you sell live plants?

Our product selection focuses on curated garden supplies, tools, seeds, and accessories. Check our store for our current collection!

Account & Orders

Do I need an account to place an order?

No, you can check out as a guest. However, creating an account makes it easier to track your orders and save your information for future purchases.

Can I change or cancel my order?

We process orders quickly! If you need to make a change or cancellation, please contact us as soon as possible through our website and we'll do our best to accommodate your request.